The LHA will make a reasonable accommodation in rules, policies, practices, and services to afford a person with a disability the equal opportunity to use and enjoy a program, or home within the LHA. Our steps to ensure individuals with disabilities have full access to programs and services begins during the application process, and continues throughout a residents’ stay at LHA.
Federal regulations define a request for a reasonable accommodation if they do not create an “undue financial and administrative burden” for the LHA or result in a “fundamental alteration” in the nature of a program or service offered. Common types of reasonable accommodations often include, allowing an authorized care advocates to participate in LHA processes or meetings, conducting home visits. Accommodations are also made for residents with limited English proficiency by including multilingual distribution of information, and translation services.
The LHA reviews requests for reasonable accommodation on a case-by-case basis, and verified by the LHA. Reasonable accommodation requests must be made in writing and reflect the nature of an individuals’ disability.