The Lowell Housing Authority is a quasi-public organization with a mission to work in partnership with other housing providers, local government and our residents to provide quality housing and a variety of social services programs that assist residents in achieving their highest level of self-sufficiency. The Authority manages over 2,500 units of federal, state, and leased housing for individuals and families. The LHA operates under the umbrella of the U.S. Department of Housing and Urban Development (HUD) and Massachusetts Department of Housing and Community Development (DHCD) who establish regulations and provide guidance to our agency.
We are a large housing organization with approximately 83 administrative staff, and an experienced maintenance workforce, responsible for the upkeep of our properties across the City of Lowell. We consider ourselves to be A Foundation for Stability and Opportunity. We recognize that access to affordable housing is only the first step in achieving self-sufficiency, so we’ve dedicated ourselves to becoming much more. To achieve our goals, we implement or partner with a number of community organizations to create opportunities for our residents to achieve self-sufficiency. Programs and services include youth enrichment, academic scholarships, financial literacy, counseling, and homeownership.
As a team, we are data-driven, encourage innovation, and strive for excellence. We value our employees, offer excellent benefits, and support the professional growth of staff through our tuition reimbursement program, professional training, and mentorship.
JOB SUMMARY This position is a full-time, temporary clerical support position for a period of 6 months in which the incumbent performs a number of clerical duties for the Division of Leased Housing Office. SUPERVISION RECEIVED The incumbent in this class receives general supervision from the Chief Admissions Officer or his/her designee. The incumbent is expected to bring any unusual situations to the attention of his/her Supervisor for clarification and resolution. SUPERVISION GIVEN The incumbent provides no supervision to others but may assist others in checking work in progress. KNOWLEDGE, SKILLS AND ABILITIES 1. Skill in typing accurately and rapidly. 2. Ability to file and retrieve materials from office electronic filing system. 3. Ability to operate a wide variety of office equipment. 4. Working knowledge of office practices and telephone etiquette. 5. Ability to understand and follow oral and written instructions 6. Ability to work harmoniously with others. 7. Ability to perform satisfactorily, while attending a wide variety of diverse clerical responsibilities. 8. Ability to perform complicated arithmetical computations. 9. Knowledge of rules, regulations of the Section 8 Programs and the MRVP Programs. 10. Ability to maintain confidential information and provide for the security of confidential documents. 11. Ability to communicate both orally and in writing in English. PRINCIPAL DUTIES 1. Conducts interviews and performs data entry for both new and re-opened applications. 2. Completes necessary contracts and computations for the Section 8 and MRVP Program. EXPERIENCE AND EDUCATION Bachelor’s Degree required in Business, Mathematics or Public Administration desired. Training in Business English, business math, typing, office practices, operation of office machines, public relations, as may be gained by completion of a business curriculum are requisites. Knowledge of Section 8 and MRVP housing programs required. Personal characteristics, such as tact, pleasing personality and ability to maintain confidences are desirable attributes to look for in candidates to this class of position. Prior clerical experience is encouraged but not required.
Benefits are offered for full time 35 hour/week positions and include:
- Defined pension plan
- Health and dental coverage
- Long-term disability
- Flexible spending
- Deferred compensation
- Training certifications, conference participation, and tuition reimbursement