The LHA is pleased to announce that the agency has been designated a High Performer by the U.S. Department of Housing and Urban Development (HUD) for 2018. The Section 8 Management Assessment Program is designed to evaluate the Authority annually on the critical administrative functions of the Section 8 Housing Choice Voucher Program. The agency received a 97% score, which is on par with last year’s score.
Performance measures evaluated by HUD include waiting list selection procedures, rent, quality control and inspections, annual examinations, leasing, and family self-sufficiency programs, among others.
This score is a testament to the dedication and collaborative efforts of the agency’s employees, who strive for excellence daily to provide efficient, quality, housing and supportive services for our residents.
The timing of this announcement could not be any more perfect, as the agency will embark on a retreat this week entitled “Building Success.” “Building Success” will be an ongoing, group effort to address critical areas of operation including: customer service, data-driven decision-making, and service delivery, to better equip the agency to adapt to the housing challenges of the future.
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